What Is Business SaaS? (With Examples)

Posted by

SaaS is all around us.

Twenty years earlier, who would have thought of that rather of owning Microsoft Word, you would pay for it monthly?

Streaming services and even marketing tools rely on the SaaS service design.

However, while there’s a consumer-level SaaS that we all understand about, there’s likewise enterprise-level SaaS.

Business services offer greater functionality and versatility than even B2B SaaS.

If you’re running massive SEO campaigns or managing PPC or social campaigns for big business, you need to comprehend the distinction in between SaaS enterprise and B2B.

What Is SaaS Enterprise?

Enterprise-level SaaS is various from the platform that a regular company uses since it’s a more robust service with a great deal of customization choices.

For instance, Hootsuite is among the world’s leading social media management platforms.

The platform has a business plan that is a “beefed” up variation of Hootsuite and comes with:

  • More social accounts.
  • Ad profiles.
  • Return on investment (ROI) reporting.
  • Personalized consulting and training.
  • Staff member advocacy.

Every platform is various, however business services will often include:

  • Alternatives to much better keep track of analytics and outcomes.
  • Training choices for teams.
  • Consulting to assist the business make the most of the platform.

How Enterprises Benefit From SaaS

Enterprises pay more for extra services that permit managers to report to their superiors more easily and also use an enhanced customer care tier.

And business can gain from SaaS in many methods, including:

  • Speedier, more reliable software release, and feature updates.
  • Dedicated client support.
  • Access to more thorough reporting tools.
  • Reduced expenditures on hardware and IT staff.
  • Greater performance.

Enterprise Vs. B2B SaaS

B2B is much different from enterprise SaaS because B2B can be a service with five workers or 500+.

Enterprises are typically larger company entities with numerous teams, offices, and staff members.

These entities are fast-growing and have a requirement that traditional B2B SaaS can not satisfy.

Picture a company with 1,000 providers and one with 20.

Both of these organizations require SaaS services, however business with 1,000 providers may require:

  • Easier ways to manage invoices and picture payments.
  • Greater limits on invoices being sent per month.

If you refer back to the Hootsuite example, you’ll see that the enterprise product has team performance reporting readily available. The capability to see who in the team is carrying out finest is something that HR or team leaders will want to see in a business.

As a business includes more staff members, the enterprise-level service will provide more analytics and reporting that can be used to keep an eye on efficiency.

It’s a lot much easier for a team leader to handle a five-person team and each member’s efficiency than it is for a team of numerous staff members.

A few of the main distinctions in between these 2 SaaS company designs include:

  • Rates: Business services will cost more, and need you to connect to the company for a demo and a quote. You might need to devote to a contract with the SaaS company, and this is a disadvantage compared to the month-to-month choices.
  • Customer service: Enterprises may have account supervisors and a greater level of support. Higher-valued accounts will frequently have access to training and consulting, which isn’t readily available with lower rates tiers.
  • Customization: You may have access to modification that allows you to add branding or extra features not offered to non-enterprise users.
  • Analytics and reporting: There will certainly be reporting and analytic choices available that aren’t accessible in other places. These reporting choices will be geared towards HR teams and managers who require to have a better understanding of user efficiency.

Visualizing the difference between B2B and business SaaS is best if you analyze the main platforms providing enterprise options.

Enterprise SaaS Examples


Ahrefs is a common tool utilized in SEO for whatever from examining rivals to keyword research and site audits.

When you register for the business addition, you receive all of the tools used in lower tools, but you can likewise access:

  • Unrestricted history: Examine all backlink information in the database back to 2013 and keyword rankings considering that 2015.
  • Gain access to management: Refined access control for staff member to allow members to view certain data and not others.
  • Pay by invoice: Alternative to make payments manually by means of invoices.
  • Directory site listing: Promote your company by being listed in the company’s exclusive directory site.
  • Audit log: Track all user activity for your office(s).
  • API: Gain access to the business’s API to develop your own services and fine-tune the manner in which your enterprise sees information.
  • SSO: Ability to use single sign-on.

Ahrefs enables its enterprise users to have a larger swath of information to understand a site’s history and supplies team leaders with better insight into user activities.


Semrush is a significant competitor of Ahrefs, and considers its company prepare a business plan.

However, it does offer a custom strategy that permits business to utilize more of the platform.

The main distinctions between business tier and lower tiers are:

  • Historic data
  • 3 to 10 times higher keyword tracking.
  • API gain access to.
  • Noise of voice metric.
  • Product listing advertisement analytics.
  • Greater number of reports.
  • Much more.

However, the custom-made strategy will allow for higher limitations on things, such as keywords to track, users, and more. Enterprises can work with the group to create a strategy that finest fulfills their needs.

Google Analytics 360

Google Analytics is complimentary, however for a business that wants much more data, the 360 product is offered. The main benefits of a business strategy are:

  • Advanced tools, such as Unsampled reports, data-driven attribution, and BigQuery export.
  • Service level agreements that lay out data freshness, larger processing limitations, and data collection.
  • Access to a team of devoted assistance experts.
  • 20 billion hits each month data volume.
  • Real-time information.
  • 3 million row exports.
  • Tracking API.
  • More.

Integration of data into other platforms, such as Salesforce, is also provided.


SaaS tiers make sense for all parties, from establishing companies to users.

Users who utilize higher information and need greater limits, higher reporting, and better client service will take in more resources.

Enterprise SaaS fills the gap by offering these extra services at a higher expense.

The key to higher prices is to provide the support and personalization a business requires without affecting service for other users.

When bigger services need higher information control and access, enterprise SaaS allows for lower preliminary costs and support to leverage the service to its maximum level.

More resources:

Included Image: chainarong06/Best SMM Panel